Kudos to making the customer happy!!!

LT AC installed my new unit 2 years ago and i haven’t had problems until today. When my condensate drain clogged. I needed service and called and they came out exactly when promised. The next day @ 8:30.

The guys worked hard to clear the line and though it was looking good, it was not completely clear. They came again, but needed more pressure to push the funk through the line. So they gave it a big hero with pressure. But it kept turning off. Sensor was still sensing water overflow. Finally used more pressure and pow! Free!

Thanks for sending the 3rd tech out and ensuring all was good! I appreciate your business ethics!” And making it right! Kudos to making the customer happy!!!