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Owner Kelly Simon Stuth of Lake Travis AC and Heating runs a top notch company. She took the time to explain exactly what I need and don’t. Gave me useful recommendations that helped me make an educated decision based on my home’s needs, gave me a fair price, and delivered and uninstalled timely. Once in a while you come across a company who exceeds your expectations. Kelly even showed up on the job with breakfast tacos, followed up with me to make sure the system was working well and I understood h9ow to use it and sent me a thank you note in the mail? I give Lake Travis AC and Heating 5 stars first class all the way and would recommend them to anyone!
LT AC installed my new unit 2 years ago and i haven’t had problems until today. When my condensate drain clogged. I needed service and called and they came out exactly when promised. The next day @ 8:30.
The guys worked hard to clear the line and though it was looking good, it was not completely clear. They came again, but needed more pressure to push the funk through the line. So they gave it a big hero with pressure. But it kept turning off. Sensor was still sensing water overflow. Finally used more pressure and pow! Free!
Thanks for sending the 3rd tech out and ensuring all was good! I appreciate your business ethics!” And making it right! Kudos to making the customer happy!!!
It was day 3 of winterpocolyps 2018, our heating and ac unit went out. Despite being installed by another area provider (who we will not use again), Roger and his team at Lake Travis AC and Heating were out the same day, had the heat back on in less than 10 minutes, and EDUCATED us on the issue. He took the time to explain how the unit was installed, what issues were possible because of it, including the one we had. He even took the time to answer questions regarding their maintenance program, all for the price of a service call!
We have found our go-to, recommend to our friends, LOCALLY OWNED, HVAC provider.
Thank you, Lake Travis AC and Heating – and Roger – for getting us warm again!
Worked most of the day in an impossibly hot attic to install a new unit. They were dedicated, professional and courteous. I give these guys 6 stars!
Lake Travis AC for many years, has been a reliable source for both commercial and residential properties, always responsive to a service call, providing quality workmanship and fair pricing.